Support

Need help with SimpanLah? We're happy to help.

Contact us

Email us and we'll reply as soon as we can, usually within 2 working days. Please include your iPhone model and what happened.

Email info@yststudio.com.my

Common questions

Is my bank account connected?

No. SimpanLah never connects to your bank, e-wallet or any financial account. You type in the amounts you save, or let SimpanLah read a screenshot or receipt you give it, on your iPhone. Your money always stays in your own accounts.

Where is my data kept?

On your iPhone. If iCloud is turned on for SimpanLah, your goals also sync privately through your own iCloud account, so they come back on a new iPhone signed in with the same Apple ID. We don't run a server and we can't see your data.

How do I move to a new iPhone?

Sign in to the new iPhone with the same Apple ID and make sure iCloud is on for SimpanLah. Install the app and your goals, tabung history, spending, buddy and progress come back.

What Premium plans are there?

Yearly (RM 39.90, with a 7-day free trial for new subscribers) and monthly (RM 4.90) renew automatically until you cancel. Lifetime (RM 139.90) is one payment and never renews, and the 3-month pass (RM 9.90) is one payment for 3 months, doesn't renew, and can be bought once per Apple ID. All are billed by Apple.

How do I cancel Premium?

Subscriptions are billed by Apple. Open the Settings app on your iPhone, tap your name, then Subscriptions, choose SimpanLah and tap Cancel Subscription. You keep Premium until the end of the period you've paid for. Lifetime and the 3-month pass never renew, so there's nothing to cancel.

I bought Premium but it isn't showing

In SimpanLah, go to Settings, then Subscription, and tap Restore purchases. Make sure you're signed in with the same Apple ID you used to buy it.

I took money out by mistake. Can I fix it?

Yes. Open the goal's tabung, tap the entry in History and change or delete it.

Can I save in from a bank transfer or deposit slip?

Yes. Open the goal's tabung, tap Log saving, then From a screenshot (a transfer confirmation from your banking or e-wallet app) or Scan slip (a paper slip from a cash deposit machine, counter or ATM). SimpanLah reads the amount and date on your iPhone, you check it, then Save in. The saving keeps the picture as its receipt and shows ✓ Checked. Typing the amount still works for cash.

How does the Spending tab work?

Enter your take-home salary and payday once, then your monthly commitments like rent and loans. SimpanLah sets aside your commitments and your goals' saving first, and shows what's free to spend until next payday, about how much a day. Log what you spend in a few taps. Your salary and spending stay private, on your iPhone and in your own iCloud; we never see them.

How do I add a loan, a yearly bill, or something that ends?

In SimpanLah, go to Spending, then Commitments, and add or tap a commitment. For something that just stops, like a gym plan or an instalment, switch on It ends, choose After a few months and pick the last payment: after it, the commitment leaves your list. For a car loan, choose A loan, then From my statement, and type the outstanding amount from your latest statement (home and personal loans also need the profit rate). For road tax, insurance, cukai tanah, cukai taksiran or Indah Water, choose how often and the due month: SimpanLah sets aside a third in each of the 3 months before it's due.

Can SimpanLah log my spending automatically?

Yes, in four ways, all in Spending, Log automatically: card payments (tap your iPhone or Apple Watch to pay in a shop; set up once with the Shortcuts app), e-wallet receipts (Log spending, From a screenshot, or double-tap the back of your iPhone on the payment screen with Back Tap), paper receipts (Log spending, Scan receipt) and money received (off until you turn it on). SimpanLah fills in the amount, shop, category and date, and you check before saving. The free plan includes 300 automatic logs a year (starting again on 1 January); Premium is unlimited. Logging by hand is never limited.

Can I bring in spending I kept somewhere else, or move to a new phone?

Yes. Settings, Import records reads an Excel or CSV file, like your own spreadsheet or a bank statement export; you check every row before it's saved and can undo an import for 24 hours. Free imports cover up to 3 months at a time; Premium has no limit. Settings, Export & backup makes one SimpanLah file with everything (free, optionally with a password): send it to your new iPhone and tap it to open. You can also export everything to a plain Excel file, free; an Excel file made by SimpanLah opens again to restore your records. Premium also gives you a designed Excel report with charts and tips, and a monthly PDF report.

Card payments aren't being logged

Card payments are logged when you tap your iPhone or Apple Watch on a card reader in a shop. Online Apple Pay in apps or websites isn't logged automatically; use a screenshot instead. Check that the card shows its payments in the Wallet app (your bank must share them), that your Shortcuts automation for the card is switched on, and that Log card payment uses Shortcut Input. The full steps are in SimpanLah, Settings, Log automatically.

How do I set up Back Tap for e-wallet payments?

In the Shortcuts app, make a shortcut with Take screenshot, then Log from screenshot (if its Screenshot box says Choose, press and hold it, pick Select Variable, then tap Take screenshot). Name it Log to SimpanLah. Then in iPhone Settings, Accessibility, Touch, Back Tap, Double Tap, choose it. After paying, double-tap the back of your iPhone on the payment screen.

What is "money as time"?

Tap the Time chip at the top of the Spending tab to see amounts as hours of your work too, for example RM 50 is about 2 hours. It's worked out on your iPhone from your take-home salary and the hours you work a week, which you can change in the same menu. Tap the chip again to turn it off.

What is "Skip it & save"?

When you decide not to buy something, like a bubble tea, tap Skip it & save in the Spending tab. That amount goes into a goal's tabung. Remember to really move the money to where you keep your savings.

How do quests and badges work?

A new quest arrives every day at midnight. Start it to keep it for its full time; if you don't, it's swapped for a fresh one the next day. 2 legendary quests also appear each week on surprise days. Complete quests honestly to earn XP and badges, and do the same quest again to upgrade its badge from Bronze to Silver to Gold.

How do I add a widget?

Lock Screen: touch and hold the Lock Screen, tap Customise, then the widget area, and choose SimpanLah. Home Screen: touch and hold an empty spot, tap Edit, then Add Widget, and search for SimpanLah. There are widgets for your goal and buddy, your streak, and what's free to spend today once Spending is set up. To hide amounts, turn off Show amounts in SimpanLah's Settings.

How do I change the tabung background?

In SimpanLah, go to Settings, then Tabung background. Plain, Living room and Bedroom are free; Premium unlocks all 12. Each one has a little animation. To keep them still, turn on Reduce Motion in the iPhone Settings app (Accessibility, Motion).

How do the tabs at the bottom work?

Tap a tab to go back to where you were in it, even a half-filled form. Double-tap a tab to jump to its first page.

I'm not getting reminders

Check that notifications are allowed for SimpanLah in the iPhone Settings app (Notifications, SimpanLah), and that the reminder is switched on in SimpanLah under Settings, Reminders.

How do I join the iPhone beta?

The iPhone beta runs through Apple's TestFlight. Get the TestFlight app from the App Store, then open this invite link on your iPhone, tap Accept and then Install. Spots are limited; if the beta is full, email info@yststudio.com.my.

How do I delete all my data?

In SimpanLah, go to Settings and tap Erase all data on this device. This removes your goals, spending, commitments, buddy and progress. Deleting the app also removes the data on your iPhone. To remove the iCloud copy, go to the iPhone Settings app, tap your name, iCloud, then Manage Storage and delete SimpanLah's data.